
Contents
4
MultiModemDID User Guide
Chapter 6 - Troubleshooting.......................................................................................... 43
None of the Indicators Light................................................................................ 43
The Modem Does Not Respond to Commands.................................................. 43
The Modem Dials But Cannot Connect .............................................................. 44
The Modem Disconnects While Online .............................................................. 45
The Modem Cannot Connect When Answering ................................................. 45
The Modem Doesn’t Work with Caller ID............................................................ 45
Fax and Data Software Can’t Run at the Same Time ........................................ 45
DID Troubleshooting........................................................................................... 46
Appendix A – Regulatory Compliance........................................................................... 47
FCC Part 68 Telecom ......................................................................................... 47
FCC Part 15........................................................................................................ 48
Fax Branding Statement ..................................................................................... 48
Canadian Limitations Notice ............................................................................... 48
Industry Canada ................................................................................................. 48
Appendix B – Technical Specifications ......................................................................... 49
Appendix C - Warranty and Repairs ............................................................................. 50
Appendix D - Upgrading the Modem’s Firmware .......................................................... 52
Appendix E - Installing a Modem Under Linux .............................................................. 54
Introduction......................................................................................................... 54
Standard Linux Serial Port Definitions ................................................................ 54
Installation .......................................................................................................... 54
Setup .................................................................................................................. 54
Appendix F - Technical Support .................................................................................... 56
Index .................................................................................................... 57
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