Multitech Modem MT9234ZBA-USB Manual de usuario descargar pdf (Pagina 30)

Chapter5–Troubleshooting

30 Multi‐TechSystems,Inc.MT9234ZBA‐USBUserGuide

● Youmighthavehadapoorconnectionbecauseoflineconditionsortheproblemmighthaveoriginatedon

theotherendoftheline.Tryagain.

● Ifyouwereonlinewithanonlineservice,itmighthavehunguponyoubecauseoflackofactivityonyourpart

orbecauseyouexceededyourtimelimitfortheday.Tryagain.

ModemCannotConnectWhenAnswering

● Autoanswermightbedisabled.Turnonautoanswerinyourdatacommunicationsprogramorsendthe

commandATS0=1(ATS0=2ifyouhaveCallerIDservice)tomakesureyourmodeminterminalmode.

ModemDoesn’tWorkwithCallerID

● CallerIDinformationistransmittedbetweenthefirstandsecondrings,soifautoansweristurnedoff(S0=0)

orifthemodemissettoanswerafteronlyonering(S0=1),themodemdoesnotreceiveCallerIDinformation.

Checkyourinitializationstring,andifnecessarychangeittosetth

emodemtoanswerafterthesecond ring

(S0=2).

● MakesurethatyouhaveCallerIDservicefromyourtelephonecompany.

FaxandDataSoftwareCan’tRunattheSameTime

● Communicationsdevicescanbeaccessedbyonlyoneapplicationatatime.InWindows2003andhigher,you

canhavedataandfaxcommunicationapplicationsopenatthesametime,buttheycannotusethesame

modematthesametime.

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Multitech Modem MT9234ZBA-USB Manual de usuario Pagina 30