Multitech MT5600BR-V92 Guía de usuario descargar pdf (Pagina 18)

5 - Warranty and Repairs

MT5600BR-V92 User Guide

Repair Procedures for International Customers

(Outside U.S.A. and Canada)

Your original point of purchase Reseller may offer the quickest and most economical repair option for

your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the

nearest distributor or other repair service for your Multi-Tech product. The Multi-Tech sales office

directory is available at

www.multitech.com/PARTNERS/Channels/offices/

In the event that factory service is required, products may be shipped, freight prepaid to our Mounds

View, Minnesota factory. Recommended international shipment methods are via Federal Express, UPS

or DHL courier services, or by airmail parcel post; shipments made by any other method will be refused.

Please include, inside the shipping box, a description of the problem, a return shipping address (must

have street address, not P.O. Box), and your telephone number. If the product is out of warranty, a

payment in advance is required. Acceptable means of payment include credit card, wire transfer or a

check in U.S. dollars drawn on a U.S. Bank. Repaired units shall be shipped freight collect, unless oth-

er arrangements are made in advance.

Please direct your questions regarding technical matters, product configuration, verification that the

product is defective, etc., to our Technical Support department nearest you or email

[email protected]. When calling the U.S., please direct your questions regarding repair expediting,

receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A., or

email [email protected].

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical

abuse, or user-caused damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information

about the repair of the Multi-Tech product(s).

Please direct your questions regarding technical matters, product configuration, verification that the

product is defective, etc., to our International Technical Support department at +(763)717-5863. When

calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc.,

to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email

[email protected].

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical

abuse, or user-caused damages are billed on a time-plus-materials basis

Replacement Parts

SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected

Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the

following addresses:

Mail: SupplyNet, Inc.

614 Corporate Way

Valley Cottage, NY 10989

Phone: 800 826-0279

Fax: 914 267-2420

Email:

[email protected]

Internet: http://www.thesupplynet.com

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