Additional Help and Support
Apart from this help file there are two ways of obatining help and resolving problems:
● If you have a software support agreement, SIEMENS provides a helpdesk
● If SIEMENS need to diagnose a problem, update configuration data, or upgrade software, there is a
Remote Diagnostics System as part of SIESPACE.
If SIESPACE detects a problem as part of its self-diagnosis process it may attempt to report the problem to
the SIEMENS helpdesk using the Remote Diagnostics System.
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