Multitech TA2410 Guía de usuario

TalkAnytimeClick-to-Talk Media ServerR User Guide for Voice/IP Gateways Digital Models: TA2410 & TA3010

Overview TalkAnytime User Guide 10 The primary advantage of the web GUI is remote access for control and configuration. The controller PC and th

Technical Configuration TalkAnytime User Guide 100 E1 Parameter Definitions (cont’d) Field Name Values Description ISDN Parameters Countr

TalkAnytime User Guide Technical Configuration 101 E1 Parameter Definitions (cont’d) Field Name Values Description General E1/E1/ISDN Parameters

Technical Configuration TalkAnytime User Guide 102 E1 Parameter Definitions (cont’d) Field Name Values Description Line Coding AMI / B8ZS

TalkAnytime User Guide Technical Configuration 10310. Set ISDN Parameters (if applicable). These parameters are accessible in the T1/E1/ISDN Par

Technical Configuration TalkAnytime User Guide 104 11. Set Regional Parameters (Phone Signaling Tones & Cadences). This dialog box can be

TalkAnytime User Guide Technical Configuration 105Country Selection for Built-In Modem field (drop-down list), select the country that best fits yo

Technical Configuration TalkAnytime User Guide 106 “Regional Parameter” Definitions Field Name Values Description Country/ Region USA, Japan

TalkAnytime User Guide Technical Configuration 107 “Regional Parameter” Definitions (cont’d) Field Name Values Description Standard Tones fields

Technical Configuration TalkAnytime User Guide 108 “Regional Parameter” Definitions (cont’d) Field Name Values Description Country Selectio

TalkAnytime User Guide Technical Configuration 10911. Set Custom Tones and Cadences (optional). The Regional Parameters dialog box has a secondary

TalkAnytime User Guide Overview 11 Once you’ve begun using the web browser GUI, you can go back to the TalkAnyTime® Windows GUI at any time. Howev

Technical Configuration TalkAnytime User Guide 110 The Custom Tone-Pair Settings fields are described in the table below. Custom Tone-Pair S

TalkAnytime User Guide Technical Configuration 11112. Set SMTP Parameters (Log Reports by Email). The SMTP Parameters screen is applicable when th

Technical Configuration TalkAnytime User Guide 112 The SMTP Parameters screen is shown below “SMTP Parameters” Definitions Field Name

TalkAnytime User Guide Technical Configuration 113 . “SMTP Parameters” Definitions (cont’d) Field Name Values Description Password alpha-numeric

Technical Configuration TalkAnytime User Guide 114 The SMTP Parameters dialog box has a secondary dialog box, Custom Fields, that allows you t

TalkAnytime User Guide Technical Configuration 115 “Custom Fields” Definitions (cont’d) Field Description Field Description Bytes Sent Tot

Technical Configuration TalkAnytime User Guide 116

TalkAnytime User Guide Technical Configuration 11713. Set Log Reporting Method. The Logs screen lets you choose how the Administrator (or webmast

Technical Configuration TalkAnytime User Guide 118 “Logs” Screen Definitions Field Name Values Description Enable Console Messages Y/N Allo

TalkAnytime User Guide Technical Configuration 119To customize console messages by category and/or by channel, click on “Filters” and use the Conso

Overview TalkAnytime User Guide 12 Digital TalkAnytime LED Descriptions T1 Front Panel LEDs The TA2410 and TA24-48 both use a common main circ

Technical Configuration TalkAnytime User Guide 120 14. Set Baud Rate. The Connection option in the sidebar menu has a “Settings” item that in

TalkAnytime User Guide Technical Configuration 121This screen presents vital system information at a glance. Its primary use is in troubleshooting.

Technical Configuration TalkAnytime User Guide 122 The frequency with which the System Information screen is updated is determined by a setting

123 Chapter 6: Phonebook and URL Configuration

Phonebook & URL Configuration TalkAnytime User Guide 124 Introduction After the TalkAnytime Configuration software has been installed and the u

TalkAnytime User Guide PhoneBook & URL Configuration 125 1. Select Inbound PhoneBook | List Entries. Click Add. 2. The Add/Edit Inbound PhoneBo

Phonebook & URL Configuration TalkAnytime User Guide 126 Enter Inbound PhoneBook data for your TalkAnytime unit. The fields of the Add/Edit In

TalkAnytime User Guide PhoneBook & URL Configuration 127 TalkAnytime URL Configuration End users will access the TalkAnytime by clicking on an ic

Phonebook & URL Configuration TalkAnytime User Guide 128 TalkAnytime System Examples Introduction The following example shows how the TalkAnyti

TalkAnytime User Guide PhoneBook & URL Configuration 129 Calls into a Phone Pool User-A Calls Sales Department. The drawing below shows a call c

TalkAnytime User Guide Overview 13 T1 LED Descriptions TA2410 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of pow

Phonebook & URL Configuration TalkAnytime User Guide 130 Technical Configuration for Phone Pool Call

TalkAnytime User Guide PhoneBook & URL Configuration 131 Calls to Specific Extensions Through an IVR User-B Calls Customer Service Specialist. T

Phonebook & URL Configuration TalkAnytime User Guide 132 Technical Configuration for Specific Extension Calls via IVR Alternative Method to A

TalkAnytime User Guide PhoneBook & URL Configuration 133 Inbound Phonebook List for Example System The three uses of the TalkAnytime described he

Phonebook & URL Configuration TalkAnytime User Guide 134 User’s Perspective of TalkAnytime For end-users TalkAnytime is an opportunity to condu

TalkAnytime User Guide PhoneBook & URL Configuration 135 These are the requirements: User PC Requirements for TalkAnytime Category Requirement Op

Phonebook & URL Configuration TalkAnytime User Guide 136 Installing the TalkAnytime Applet. Next the TalkAnytime applet program will begin dow

TalkAnytime User Guide PhoneBook & URL Configuration 137 A Security Warning screen will appear to confirm the download. Popup Blocking. I

Phonebook & URL Configuration TalkAnytime User Guide 138 During the Call. When this download is complete and the Popup Blocking issue (if any)

TalkAnytime User Guide PhoneBook & URL Configuration 139 How Web Site Must Be Configured The webmaster must make several preparations for the Tal

Overview TalkAnytime User Guide 14 E1 Front Panel LEDs The TA3010 and TA30-60 both use a common main circuit card or motherboard. Consequently,

Phonebook & URL Configuration TalkAnytime User Guide 140 These are HTML expressions needed to insert the graphics onto the web site. <a href

TalkAnytime User Guide PhoneBook & URL Configuration 141 The following is a JavaScript command that would create such a graphical qualifications

Phonebook & URL Configuration TalkAnytime User Guide 142 Help Documents for End-Users MultiTech has provided documents in PDF format to explain

143

144 Chapter 7: Operation and Maintenance

TalkAnytime User Guide Operation & Maintenance 145 Operation and Maintenance Although most Operation and Maintenance functions of the software

Operation and Maintenance TalkAnytime User Guide 146 System Information Parameter Definitions Field Name Values Description Boot Version nn.nn al

TalkAnytime User Guide Operation & Maintenance 147 The frequency with which the System Information screen is updated is determined by a setting

Operation and Maintenance TalkAnytime User Guide 148 Statistics Screens Ongoing operation of the TalkAnytime unit can be monitored for performance us

TalkAnytime User Guide Operation & Maintenance 149 Call Progress Details: Field Definitions Field Name Values Description Chann

TalkAnytime User Guide Overview 15 E1 LED Descriptions TA3010 Front Panel LED Definitions LED NAME DESCRIPTION Power Indicates presence of

Operation and Maintenance TalkAnytime User Guide 150 Call Progress Details: Field Definitions (cont’d) DTMF/Other Details Field Name Val

TalkAnytime User Guide Operation & Maintenance 151 About Logs Accessing “Statistics: Logs” Pulldown Icon Shortcut Sidebar Ctrl + O Th

Operation and Maintenance TalkAnytime User Guide 152 Logs Screen Details: Field Definitions (cont’d) Field Name Values Descr

TalkAnytime User Guide Operation & Maintenance 153 Logs Screen Details: Field Definitions (cont’d) Field Name Values Description Call Detai

Operation and Maintenance TalkAnytime User Guide 154 About IP Statistics Accessing IP Statistics Pulldown Sidebar Shortcut Icon Ctrl + P

TalkAnytime User Guide Operation & Maintenance 155 IP Statistics: Field Definitions . Field Name Values Description UDP versus TCP.

Operation and Maintenance TalkAnytime User Guide 156 IP Statistics: Field Definitions (cont’d) Field Name Values Description Total Packets (con

TalkAnytime User Guide Operation & Maintenance 157 About Link Management The Link Management screen is essentially an automated utility for pin

Operation and Maintenance TalkAnytime User Guide 158 Link Management screen Field Definitions Field Name Values Description Monitor Link fields I

TalkAnytime User Guide Operation & Maintenance 159 About T1/E1 Statistics Accessing T1/E1 Statistics Pulldown Icon -- Shortcut Sidebar

Overview TalkAnytime User Guide 16 Command Computer Requirements The computer on which the TalkAnytime unit’s configuration program is installed m

Operation and Maintenance TalkAnytime User Guide 160 T1 Statistics: Field Definitions Field Name Values Description Red Alarm Integer tally of alarm

TalkAnytime User Guide Operation & Maintenance 161 T1 Statistics: Field Definitions (cont’d) Field Name Values Description Yellow Alarm Tally

Operation and Maintenance TalkAnytime User Guide 162 T1 Statistics: Field Definitions (cont’d) Field Name Values Description Bipolar Violation Int

TalkAnytime User Guide Operation & Maintenance 163 E1 Statistics Screen E1 Statistics: Field Definitions Field Name Values Description Red A

Operation and Maintenance TalkAnytime User Guide 164 E1 Statistics: Field Definitions (cont’d) Field Name Values Description Receive Timeslot 1

TalkAnytime User Guide Operation & Maintenance 165 E1 Statistics: Field Definitions (cont’d) Field Name Values Description Receive Timeslot

Operation and Maintenance TalkAnytime User Guide 166 TalkAnytime Program Menu Items After the TalkAnytime program is installed on the PC, it c

TalkAnytime User Guide Operation & Maintenance 167 TalkAnytime Program Menu (cont’d) Menu Selection Description Download Factory Defaults

Operation and Maintenance TalkAnytime User Guide 168 “Downloading” here refers to transferring program files from the PC to the nonvolatile “flash” m

TalkAnytime User Guide Operation & Maintenance 169 Date and Time Setup The dialog box below allows you to set the time and date indicators of t

TalkAnytime User Guide Overview 17 Specifications Specs for Digital T1 TalkAnytime Units Digital T1 TalkAnytime Specifications Parameter ……/Mod

Operation and Maintenance TalkAnytime User Guide 170 If you choose Support, you can select “TalkAnytime” in the Product Support menu and then click o

TalkAnytime User Guide Operation & Maintenance 171 Once the updated firmware has been located, it can be downloaded from the web/ftp site using

Operation and Maintenance TalkAnytime User Guide 172 Generally, the firmware file will be a self-extracting compressed file (with .zip extension), wh

TalkAnytime User Guide Operation & Maintenance 173 Implementing a Software Upgrade TalkAnytime software can be upgraded locally using a single

Operation and Maintenance TalkAnytime User Guide 174 Downloading Firmware In the series of illustrations below, the firmware version is 10.08, made f

TalkAnytime User Guide Operation & Maintenance 175 4. The TalkAnytime ___- Firmware screen appears saying “TalkAnytime [model number] is up.

Operation and Maintenance TalkAnytime User Guide 176 Downloading Factory Defaults 1. The TalkAnytime Configuration program must be off when invokin

TalkAnytime User Guide Operation & Maintenance 177 3. If a password has been established, the Password Verification screen will appear. Type i

Operation and Maintenance TalkAnytime User Guide 178 6. Progress bars will appear at the bottom of the screen during the data transfer. The TalkAny

TalkAnytime User Guide Operation & Maintenance 179 4. The directory containing the CAS protocol files (extension is .cas) will appear.

Overview TalkAnytime User Guide 18 Specs for Digital E1 TalkAnytime Units Digital E1 TalkAnytime Specifications Parameter ……/Model TA3010 TA30

Operation and Maintenance TalkAnytime User Guide 180 Setting and Downloading User Defaults The Download User Defaults command allows you to maintain

TalkAnytime User Guide Operation & Maintenance 181 4. A confirmation screen will appear indicating that this action will entail rebooting the T

Operation and Maintenance TalkAnytime User Guide 182 Setting a Password (Windows GUI) After a user name has been designated and a password has been s

TalkAnytime User Guide Operation & Maintenance 183 3. You will be prompted to confirm that you want to establish a password, which will entail

Operation and Maintenance TalkAnytime User Guide 184 6. After the password has been set, the user will be required to enter the password to gain acce

TalkAnytime User Guide Operation & Maintenance 185 Setting a Password (Web Browser GUI) Setting a password is optional when using the TalkAnyti

Operation and Maintenance TalkAnytime User Guide 186 Un-Installing the TalkAnytime Software 1. To un-install the TalkAnytime configuration software,

TalkAnytime User Guide Operation & Maintenance 187 3. Two confirmation screens will appear. Click Yes and OK when you are certain you want to

Operation and Maintenance TalkAnytime User Guide 188 5. A completion screen will appear. Click Finish.

TalkAnytime User Guide Operation & Maintenance 189 Upgrading Software As noted earlier (see the section Implementing a Software Upgrade above),

TalkAnytime User Guide Overview 19 Related Documentation The TalkAnytime User Guide (the document you are now reading) comes in electronic form and

Operation and Maintenance TalkAnytime User Guide 190 FTP Server File Transfers (“Downloads”) MultiTech has built an FTP server into the TalkAnytime u

TalkAnytime User Guide Operation & Maintenance 191 2. Establish User Name and Password. You must establish a user name and (optionally) a pass

Operation and Maintenance TalkAnytime User Guide 192 4. Enable FTP Functionality. Go to the IP Parameters screen and click on the “FTP Server: Enabl

TalkAnytime User Guide Operation & Maintenance 193 5. Identify Files to be Updated. Determine which files you want to update. Six types of fi

Operation and Maintenance TalkAnytime User Guide 194 7. Log In. Use the User Name and password established in item #2 above. The login screens will

TalkAnytime User Guide Operation & Maintenance 195 8. Invoke Download. Downloading can be done with a web browser or with an FTP client progra

Operation and Maintenance TalkAnytime User Guide 196 The file transfer between the PC and the TalkAnytime unit will look like a transfer within TalkA

TalkAnytime User Guide Operation & Maintenance 197 Some FTP client programs are more graphically oriented (see previous screen), while others (

Operation and Maintenance TalkAnytime User Guide 198 Web Browser Interface You can control the TalkAnytime unit with a graphic user interface (GUI)

TalkAnytime User Guide Operation & Maintenance 199 The initial configuration step of assigning the voip unit an IP address must still be done l

2 User Guide S000424, Rev. A Digital Click-to-Talk Media Servers Models TA2410 & TA3010 This publication may not be reproduced, in whole or i

20 Chapter 2: Quick Start Instructions

Operation and Maintenance TalkAnytime User Guide 200 The Windows GUI gives access to commands via icons and pulldown menus whereas the web GUI does n

TalkAnytime User Guide Operation & Maintenance 201 To install the Java program, go to the Java directory on the TalkAnytime product CD. Double

Operation and Maintenance TalkAnytime User Guide 202 When installation is complete, the Java program becomes accessible in your Start | Programs menu

TalkAnytime User Guide Operation & Maintenance 203 SysLog Server Functions MultiTech has built SysLog server functionality into the software of

Operation and Maintenance TalkAnytime User Guide 204 Configuring the SysLog Client Program. Configure the SysLog client program for your own needs.

205 Chapter 8 Warranty, Service, and Tech Support

Warranty, Service, & Tech Support TalkAnytime User Guide 206 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products wil

TalkAnytime User Guide Warranty, Service, & Tech Support 207 Technical Support Multi-Tech Systems has an excellent staff of technical support p

208 Chapter 9: Regulatory Information

TalkAnytime User Guide Regulatory Information 209 EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm

TalkAnytime Quick Start Instructions Gathering Phone/IP Details 21 Introduction This chapter will get your TalkAnytime up and running quickly. Mo

Regulatory Information TalkAnytime User Guide 210 FCC Part 68 Telecom 1. This equipment complies with part 68 of the Federal Communications Commiss

TalkAnytime User Guide Regulatory Information 211 Canadian Limitations Notice Notice: The Industry Canada label identifies certified equipment. This

Regulatory Information TalkAnytime User Guide 212 WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005 The WEEE directive place

213 Appendix A: Cable Pinouts

Cable Pinouts TalkAnytime User Guide 214 Appendix A: Cable Pinouts Command Cable RJ-45 Connector End-to-End Pin Info 1 2 3 4 5 6 7 8 PIN

TalkAnytime User Guide Cable Pinouts 215 T1/E1 Connector T1/E1 Connector 1 2 3 4 5 6 7 8 Transmit Pair (to line)}45Receive Pair (from line)}1

Cable Pinouts TalkAnytime User Guide 216 Pin Functions (FXS/FXO Interface) FXS Pin Description FXO Pin Description 2 N/C 2 N/C 3 Ring 3 Tip 4

217 Appendix B: TCP/UDP Port Assignments

Expansion Cards TalkAnytime User Guide 218 Well Known Port Numbers The following description of port number assignments for Internet Protocol (I

219 Appendix C: Expansion Card Installation (TA24-48 & TA30-60)

TalkAnytime Quick Start Instructions Startup Tasks 22 TalkAnytime Startup Tasks Task Summary  Collecting Phone/IP Details ( vital! ) The T

Expansion Cards TalkAnytime User Guide 220 Installation Both the TA2410 and the TA3010 use the same mechanical chassis. This chassis accommodates

TalkAnytime User Guide Expansion Cards 221 5. Push the expansion card fully into the chassis. See Figure C-3. Figure C-3: Sliding Expansion Card in

Index TalkAnytime User Guide 222 Index INDEX 802.1p Priority Levels ...76 Accept Any Number p

TalkAnytime User Guide Index 223 Cadence 2 (custom) field ...110 Cadence 3 (custom) field ...

Index TalkAnytime User Guide 224 Configuration option description (TalkAnytime program menu)...

TalkAnytime User Guide Index 225 Download Factory Defaults option description (TalkAnytime program menu) ...167 Downlo

Index TalkAnytime User Guide 226 Frame Type...76 Ethernet/IP Parameter screen fields

TalkAnytime User Guide Index 227 System Info...121 IANA ...

Index TalkAnytime User Guide 228 ONL...13 Power...

TalkAnytime User Guide Index 229 Loss of MultiFrame Alignment (E1 stats) field...164 Loss of MultiFrame Alignment (T1 stats) field...

TalkAnytime Quick Start Instructions Gathering Phone/IP Details 23 Phone/IP Details *Absolutely Needed* Before Starting the Installation The TalkAn

Index TalkAnytime User Guide 230 command cable ...214 ethernet cable...

TalkAnytime User Guide Index 231 Set Regional Parameters ...104 Set SMTP Parameters...

Index TalkAnytime User Guide 232 Yellow Alarm Format...95 T1 Parameters screen...

TalkAnytime User Guide Index 233 TA3010...50 Up Time System Info...

235 S000424A

Gathering Phone/IP Details TalkAnytime Quick Start Instructions 24 E1 Telephony Parameters (for TA3010) The following parameters must be known about

TalkAnytime Quick Start Instructions Gathering Phone/IP Details 25 Phone/IP Details Often Needed/Wanted Obtain Email Address for TalkAnytime (fo

Gathering Phone/IP Details TalkAnytime Quick Start Instructions 26 Config Info CheckList Type of Config Info Gathered TalkAnytime Configuration s

Placement & Command PC Settings TalkAnytime Quick Start Instructions 27 Placement Mount your TalkAnytime unit in a safe and convenient lo

Quick Hookup TalkAnytime Quick Start Instructions 28 Client Computer Requirements To make an incoming call using TalkAnytime, the computer must meet

TalkAnytime Quick Start Instructions Client PC Requirements 29 Quick Hookup for TA2410 & TA3010 TRUNK OlWANCONSOLECabling to your IP networ

3 CONTENTS CHAPTER 1: OVERVIEW...

TalkAnytime Quick Start Instructions Software Installation 30 Install TalkAnytime Configuration Software onto Command PC For more details, see

TalkAnytime Quick Start Instructions Phone/IP Starter Config. 31 Phone/IP Starter Configuration Full details here: Technical Configuration chapter

Phone/IP Starter Config. TalkAnytime Quick Start Instructions 32 Phone/IP Starter Configuration (continued) 8. Go to Configuration | Regional P

TalkAnytime Quick Start Instructions Phonebook Configuration 33 Inbound Phonebook 1. Open the TalkAnytime program. ( Start |

URL Configuration TalkAnytime Quick Start Instructions 34 TalkAnytime URL Configuration End users will access the TalkAnytime by

TalkAnytime Quick Start Instructions URL Configuration 35 TalkAnytime URL Command Line (cont’d) http://a.b.c.d/tat.cgi?Service=string1&Pr

End-User’s Perspective TalkAnytime Quick Start Instructions 36 TalkAnytime System Examples Introduction The following example shows how the TalkAny

TalkAnytime Quick Start Instructions End-User’s Perspective 37 Calls into a Phone Pool User-A Calls Sales Department. The drawing below shows a

End-User’s Perspective TalkAnytime Quick Start Instructions 38 Technical Configuration for Phone Pool Call

TalkAnytime Quick Start Instructions End-User’s Perspective 39 Calls to Specific Extensions Through an IVR User-B Calls Customer Service Speciali

Contents TalkAnytime User Guide 4 Unpacking the TA-2410/3010 TalkAnytime Unit...

End-User’s Perspective TalkAnytime Quick Start Instructions 40 Technical Configuration for Specific Extension Calls via IVR Alternative Method to

TalkAnytime Quick Start Instructions End-User’s Perspective 41 Inbound Phonebook List for Entire Example System The three uses of the TalkAnytime

End-User’s Perspective TalkAnytime Quick Start Instructions 42 Calls by Trusted Party into PBX and Beyond Employee Accesses PSTN of Home City Thru

TalkAnytime Quick Start Instructions End-User’s Perspective 43 Technical Configuration for Trusted-Party Calling Through PBX How Web Site M

Website Configuration TalkAnytime Quick Start Instructions 44 Graphic File for Mouse-Over Targeting. Any file will suffice. Typically the graphi

TalkAnytime Quick Start Instructions Website Configuration 45 These are HTML expressions needed to insert the graphics onto the web site. <a h

URL Configuration TalkAnytime Quick Start Instructions 46 Connectivity Test The procedures “Phone/IP Starter Configuration” and

TalkAnytime Quick Start Instructions Troubleshooting 47 Troubleshooting If you cannot establish voice connectivity between the Command PC and the

48 Chapter 3: Mechanical Installation and Cabling

TalkAnytime User Guide Mechanical Installation & Cabling 49 Introduction The TA2410 and TA3010 units are heavy enough to require two able-bodied

TalkAnytime User Guide ContentsVOIP 5 Setting a Password (Windows GUI) ...

Mechanical Installation & Cabling TalkAnytime User Guide 50 Unpacking the TA-2410/3010 TalkAnytime Unit CablingGuideTalkAnytimeRTalkAnytimeR F

TalkAnytime User Guide Mechanical Installation & Cabling 51 Rack Mounting Instructions for TA2410 & TA3010 The TalkAnytime units can be mount

Mechanical Installation & Cabling TalkAnytime User Guide 52 When mounting the equipment in the rack, make sure mechanical loading is even to av

TalkAnytime User Guide Mechanical Installation & Cabling 53 Cabling Procedure for TA-2410/3010 Cabling involves connecting the TalkAnytime unit

Mechanical Installation & Cabling TalkAnytime User Guide 54 ETHERNET COMMANDDIGITAL VOICEETHERN ET COMMAND10 BASETRS232DIGITA L VO ICETRUNKCOMM

TalkAnytime User Guide Mechanical Installation & Cabling 55 6. Turn on power to the TalkAnytime unit by placing the ON/OFF switch on the back pa

56 Chapter 4: Software Installation

TalkAnytime User Guide Software Installation 57 Introduction Configuring software for your TalkAnytime unit entails four tasks: (1) loading the so

Software Installation TalkAnytime® User Guide 58 3. When the Multi-Tech Installation CD dialog box appears, click the Install Software icon. 4. A

TalkAnytime User Guide Software Installation 59 5. Follow the on-screen instructions to install your TalkAnytime software. The first screen asks you

6 Chapter 1: Overview

Software Installation TalkAnytime® User Guide 60 6. At the next screen, you must select a program folder location for the TalkAnytime software pro

TalkAnytime User Guide Software Installation 61 8. When setup of the TalkAnytime software is complete, you will be prompted to run the TalkAnytime so

Software Installation TalkAnytime® User Guide 62 Un-Installing the TalkAnytime Configuration Software 1. To un-install the TalkAnytime configurati

TalkAnytime User Guide Software Installation 63 2. You will be asked to shut down other applications while uninstalling the TalkAnytime software.

Software Installation TalkAnytime® User Guide 64 5. A completion screen will appear. Click Finish.

65 Chapter 5: Technical Configuration

Technical Configuration TalkAnytime User Guide 66 Configuring the TalkAnytime When you begin using the TalkAnytime unit, you must (A) decide w

TalkAnytime User Guide Technical Configuration 67includes describes several attributes of the TalkAnytime service. That link will involve a graphi

Technical Configuration TalkAnytime User Guide 68 T1 Telephony Parameters (for TA2410) The following parameters must be known about the PBX or

TalkAnytime User Guide Technical Configuration 69 E1 Telephony Parameters (for TA3010) The following parameters must be known about the PBX or telc

TalkAnytime User Guide Overview 7 About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes two

Technical Configuration TalkAnytime User Guide 70 Config Info CheckList Type of Config Info Gathered TalkAnytime Configuration screen on w

TalkAnytime User Guide Technical Configuration 71Local Configuration Procedure (Summary) After the TalkAnytime configuration software has been inst

Technical Configuration TalkAnytime User Guide 72 Local Configuration Procedure (Detailed) You can begin the configuration process as a continu

TalkAnytime User Guide Technical Configuration 733. Confirm Connection. If the TalkAnytime unit is set for an available COM port and is correctly

Technical Configuration TalkAnytime User Guide 74 4. Solving Common Connection Problems. A. Fixing a COM Port Problem. If the TalkAnytime main

TalkAnytime User Guide Technical Configuration 75Generally, you can reach the dialog box for these parameter groups in one of four ways: pulldown

Technical Configuration TalkAnytime User Guide 76 The Ethernet/IP Parameters fields are described in the tables and text passages below. Note

TalkAnytime User Guide Technical Configuration 77 Ethernet/IP Parameter Definitions (cont’d) Field Name Values Description IP Parameter fields

Technical Configuration TalkAnytime User Guide 78 The IP Datagram with Header, Its Type-of-Service field, & DiffServ bits => 0 4 8

TalkAnytime User Guide Technical Configuration 79About Service Records An SRV record holds the following information: • Service: the symbolic nam

Overview TalkAnytime User Guide 8 Introduction to TalkAnyTime® Digital Click-to-Talk Media Servers (TA2410 & TA3010) VOIP: The Free Ride.

Technical Configuration TalkAnytime User Guide 80 8. Set Voice/FAX Parameters. This dialog box can be reached by pulldown menu, toolbar icon,

TalkAnytime User Guide Technical Configuration 81In each field, enter the values that fit your particular network.

Technical Configuration TalkAnytime User Guide 82 Note that Voice/FAX parameters are applied on a channel-by-channel basis. However, once you

TalkAnytime User Guide Technical Configuration 83The Voice/FAX Parameters fields are described in the tables below. Voice/Fax Parameter Definition

Technical Configuration TalkAnytime User Guide 84 Voice/Fax Parameter Definitions (cont’d) Coder Parameters Coder Manual or Auto-matic Det

TalkAnytime User Guide Technical Configuration 85 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Dynamic Jitter Buffer

Technical Configuration TalkAnytime User Guide 86 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Auto Disconnect

TalkAnytime User Guide Technical Configuration 879. Set T1/E1/ISDN Parameters. This dialog box can be reached by pulldown menu, keyboard shortcut,

Technical Configuration TalkAnytime User Guide 88 In each field, enter the values that fit your particular network.

TalkAnytime User Guide Technical Configuration 89T1 Parameters. The parameters applicable to T1 and their values are shown in the figure below. T

TalkAnytime User Guide Overview 9 While the web GUI’s appearance differs slightly, its contents and organization are essentially the same as that o

Technical Configuration TalkAnytime User Guide 90 T1 Parameter Definitions Field Name Values Description T1/E1/ISDN T1 North American dig

TalkAnytime User Guide Technical Configuration 91For TalkAnytime units, supervision of CAS protocols is supported only forFXS Ground Start and FXS

Technical Configuration TalkAnytime User Guide 92 T1 Parameter Definitions (cont’d) Field Name Values Description FXS Ground/Loop Start Sup

TalkAnytime User Guide Technical Configuration 93 T1 Parameter Definitions (cont’d) Field Name Values Description ISDN Parameters Country see

Technical Configuration TalkAnytime User Guide 94 T1 Parameter Definitions (cont’d) Field Name Values Description General T1/E1/ISDN Parame

TalkAnytime User Guide Technical Configuration 95 T1 Parameter Definitions (cont’d) Field Name Values Description Line Coding AMI / B8ZS Match

Technical Configuration TalkAnytime User Guide 96 E1 Parameters. The parameters applicable to E1 and their values are shown in the figure belo

TalkAnytime User Guide Technical Configuration 97 E1 Parameter Definitions Field Name Values Description T1/E1/ISDN E1 European standard. Lon

Technical Configuration TalkAnytime User Guide 98 The values in the table below apply to both the FXS Ground Start CAS protocol and the FXS

TalkAnytime User Guide Technical Configuration 99 E1 Parameter Definitions (cont’d) Field Name Values Description FXS Ground/Loop Start Supervis