Multitech FaxFinder V.34 Fax Servers FF Model Series Guía de usuario Pagina 135
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Chapter 6 – Warranty and Service
MultiAccess Communications Server MA30120User Guide 135
Recording MultiAccess Information
Please fill in the following information on your Multi-Tech MultiAccess. This will help tech support in answering
your questions. (The same information is requested on the Warranty Registration Card.)
Model No.: _________________________
Serial No.: _________________________
Software Version: ____________________
These numbers are located on the bottom of your MultiAccess. The Software Version is displayed at the top of
the Home screen.
Provide the configuration information (e.g., Ethernet, gateway and other IP addresses used) from Network
Setup > Interfaces, as well as any available Statistics & Logs information.
Record the Node ID# from the MultiAccess's back panel; it may be required by the ISP for administration
purposes or connection identification. Every device that contains an Ethernet NIC (Network Interface Card) has
an assigned Media Access Control (MAC) address to identify it and/or differentiate it from any other network-
attached device.
Also, note the status of your MultiAccess including LED indicators, screen messages, diagnostic test results,
problems with a specific application, etc.
- Contents 3
- Chapter 1 - Introduction and 5
- Description 5
- Features 6
- Ship Kit Contents 6
- Front Panel 7
- Back Panel 8
- Typical Application 9
- Specifications 11
- Chapter 2 - Installation 12
- Site Planning 13
- Cabling 14
- Starting Your MultiAccess 15
- Options Under Each Menu 17
- Setup Your Time Zone 18
- Network Setup 19
- Modem Setup 21
- Fax Setup 26
- Fax Modem Settings 27
- Inbound Fax Data Base 27
- User Authentication 28
- Chapter 3 - Software 32
- Home and Logout Options 33
- Administration 35
- System Time 36
- Administration > SSH 37
- SNTP Client 38
- SNTP Server Address 38
- Web Admin 39
- Change Password 40
- WebAdmin HTTPS Port 40
- Certificate Information 41
- Database Location 42
- Local Database Server Setup 42
- Local Periodic Backup 43
- FTP Periodic Backup 43
- Backups 44
- Intrusion Detection 45
- Network Intrusion Detection 45
- TCP Connect 48
- Restart 49
- Shutdown 49
- Networks & Services 50
- Add Services 53
- Add Network Group Name 54
- Delete the Group 54
- Adding Networks to a Group 54
- Delete a Group 55
- Adding Services to a Group 55
- Network Setup > Interface 57
- Local Host 57
- Domain Name Server 58
- WINS Server 58
- Network Cards 58
- Default Gateway 58
- IP Aliases 59
- Network Setup > Routes 60
- Masquerading 61
- Small Office Example 62
- Network Setup > SNAT 63
- Network Setup > DNAT 64
- DNAT Example 65
- DHCP Server 66
- DHCP Server Fixed Addresses 67
- Applied 69
- Tracking 70
- Packet Filters 71
- Packet Filters > ICMP 74
- Edit or Delete 76
- Radius Client Settings 78
- Radius Server General Setup 81
- Add Users 83
- Default Settings 85
- Auth Type 86
- Service Type 86
- Compression 86
- Idle Timeout 86
- Modem Setup > Modem Usage 89
- Modem Usage Setup 90
- Display Called Number 91
- Reverse Dial 91
- Modem Usage 92
- V.92 Setup 93
- Handshake Setup 94
- Additional Settings 94
- Modem Setup > Fax Setup 95
- General Fax Setup 96
- Fax Modem Setup 96
- Fax Delivery Setup 96
- Route by Called Number 97
- Route to Default 97
- Statistics & Logs 98
- Routing Table 102
- Network Connections 103
- Connection Details 108
- Calling Information 109
- Call History 110
- Line Interfaces 117
- Line Type 118
- Framing Format 120
- Line Code 120
- Receive Sensitivity 120
- FXS Signaling Method 121
- Line Build Out (LBO) 121
- Remote (Yellow) Alarm Format 121
- Voice Channel Encoding 122
- Country 125
- Chapter 4 - Troubleshooting 129
- Housekeeping 130
- Monitoring 130
- Warranty 131
- Regulatory Compliance 133
- Canadian Limitations Notice 134
- GNU GENERAL PUBLIC LICENSE 138
- NO WARRANTY 140
- Appendix B – Modem Commands 141
- “AT” Commands Supported 144
- In Information 145
- Qn Quiet 145
- T Tone Dial 145
- Vn Result Code Format 145
- S-Registers 148
- S11 DTMF Tone Duration 149
- Companding Law 152
- Call Types 152
- Asynchronous Data Handling 154
- Data Modem Commands: 154
- Application Notes 159
- ASCII Conversion Chart 161
- Appendix C – How to Update 162
- Recovery CD: 163
- Glossary 166
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