Voice / Fax over IP NetworksVoice/Fax Over IP NetworksModel MVP200Proprietary ModeUser Guide
10Chapter 1 - Introduction and Descriptiondatabase you can construct a VOIP phone book and a VOIP dialing directory. One phone directorydatabase is a
11Chapter 1 - Introduction and DescriptionFront Panel DescriptionThe front panel has three groups of LEDs that provide the status of the Ethernet conn
12Chapter 1 - Introduction and DescriptionBack Panel DescriptionThe cable connections for the MultiVOIP are made at the back panel. Connectors include
13Chapter 1 - Introduction and DescriptionSpecifications• One 1 Meg by 32 byte at 70 nanosecond SIMM is 4 Mb DRAMCaution: SIMM speed and size cannot b
Voice / Fax over IP NetworksChapter 2 - Installation
15Chapter 2 - InstallationInstalling Your MultiVOIPThe basic steps of installing your MultiVOIP network involve unpacking the units, connecting thecab
16Chapter 2 - InstallationUnpacking Your MultiVOIPRemove all items from the box. (See Figure 2-1.)MADE IN U.S.AMADE IN U.S.Awww.multitech.comVoice/Fax
17Chapter 2 - InstallationCabling Your MultiVOIPCabling your MultiVOIP involves making the proper Power, Command Port, and Internet connections.Figure
18Chapter 2 - Installation4. If you are connecting a station device such as an analog telephone, a fax machine, or a KeyTelephone System (KTS) to your
19Chapter 2 - InstallationE&M Jumper Block Positioning ProcedureEach voice/fax channel on the MultiVOIP has a separate E&M jumper block, locat
User GuideS000208B Revision BMultiVOIP 200 (Model MVP200)This publication may not be reproduced, in whole or in part, without prior expressed writte
Voice / Fax over IP NetworksChapter 3 - Software Loading and Configuration
21Chapter 3 - Software Loading and ConfigurationInstalling Your MultiVOIP SoftwareThe following installation procedures do not provide every screen or
22Chapter 3 - Software Loading and Configuration4. The MultiVOIP Setup welcome window displays.Press Enter or click Next to continue.5. Follow the on-
23Chapter 3 - Software Loading and Configuration7. The Setup Complete dialog displays.Click Finish to continue.8. The following message displays:Click
24Chapter 3 - Software Loading and Configuration11. The IP Protocol Default Setup dialog box displays.The default Frame Type is TYPE_II. If this does
25Chapter 3 - Software Loading and ConfigurationIf the E&M interface is selected, the E&M Options group is enabled. Check with your in-housep
26Chapter 3 - Software Loading and Configuration16. To change the voice coder, select the channel from the Select Channel list, then select thenew voi
27Chapter 3 - Software Loading and Configuration20. The Billing/Security tab displays the parameters for automatic disconnection, billing options,and
28Chapter 3 - Software Loading and Configuration26. From the Program Group, double-click MultiVOIP Configuration. Click Phone Book. ThePhone Directo
29Chapter 3 - Software Loading and Configuration30. In the MultiVOIP Identification group, enter the IP address of the Host MultiVOIP in the IPAddress
iiiContentsChapter 1 - Introduction and Description ... 5Introduction ...
30Chapter 3 - Software Loading and Configuration35. Enter the IP address of the client MultiVOIP in the IP Address box in the MultiVOIP Identifi-catio
31Chapter 3 - Software Loading and ConfigurationConfiguring Your Client MultiVOIPsIf you are installing a MultiVOIP behind a firewall, you need to add
32Chapter 3 - Software Loading and ConfigurationConfigure each channel for the type of interface you are connecting to. To change the chan-nel number
33Chapter 3 - Software Loading and ConfigurationNote: After configuring a given channel, you can copy that channel’s configuration to any otherchannel
34Chapter 3 - Software Loading and Configuration12. The Billing/Security tab displays the parameters for automatic disconnection, billing options,and
35Chapter 3 - Software Loading and Configuration17. Click OK. After the upgrade is complete, click Start | Programs| MultiVOIP | MultiVOIPConfigurati
36Chapter 3 - Software Loading and ConfigurationDeploy the VOIP NetworkDeploying the VOIP network involves the VOIP Administrator developing the VOIP
37Chapter 3 - Software Loading and ConfigurationRemote Site Administrator3. Unpack your MultiVOIP.4. Connect one end of the power supply to a live AC
Voice / Fax over IP NetworksChapter 4 - MultiVOIP Software
39Chapter 4 - MultiVOIP SoftwareIntroductionThis chapter describes various features of the MultiVOIP software that enable you to change (update)the co
Viewing Logs ...
40Chapter 4 - MultiVOIP SoftwareMultiVOIP ConfigurationThe MultiVOIP Setup menu enables you to display and change the voice channels and IP protocolpa
41Chapter 4 - MultiVOIP SoftwareChanging Channel ParametersThe channel parameters include the interface type and its options, voice and fax settings,
42Chapter 4 - MultiVOIP SoftwareFXS InterfaceThe FXS Interface is used to connect telephones, fax machines, key telephone systems, and so on,to the Mu
43Chapter 4 - MultiVOIP SoftwareThe MultiVOIP supports many state-of-the art ITU (International Telecommunications Union) voicecoders. The Voice Coder
44Chapter 4 - MultiVOIP SoftwareThe Authentication Option enables you to provide Password Protection on Inbound and/orOutbound calls on any of the thr
45Chapter 4 - MultiVOIP SoftwareChanging the Phone Directory DatabaseThe Phone Directory Database dialog box displays all the phone numbers in your Mu
46Chapter 4 - MultiVOIP Softwareclient MultiVOIP will be defined as using Dynamic addressing and the IP Address box in theIdentified By group will be
47Chapter 4 - MultiVOIP SoftwareChanging IP ParametersThe IP Setup dialog box establishes the IP addressing for the local Ethernet LAN, defines the In
48Chapter 4 - MultiVOIP SoftwareViewing Call ProgressThe Call Progress dialog box displays the status of a call in progress. This dialog box is acces
49Chapter 4 - MultiVOIP SoftwareThe Password group enables you to enter a password, up to 13 alphanumeric characters, to be usedfor Internet Security.
Voice / Fax over IP NetworksChapter 1 - Introduction and Description
50Chapter 4 - MultiVOIP SoftwareControl Protocol (TCP) is a connection-oriented transport layer protocol used with FTP, Telnet, andSNMP.UDP makes use
51Chapter 4 - MultiVOIP SoftwareSNMP StatisticsThe SNMP Statistics dialog box provides statistical information on Simple Network ManagementProtocol (S
52Chapter 4 - MultiVOIP SoftwareViewing Log Entry DetailsThe Log Entry Details dialog box displays the status of a completed call. This dialog box di
53Chapter 4 - MultiVOIP SoftwareReportsA report of the contents of the Log Entries dialog box can be generated using the Windows Notepadaccessory and
54Chapter 4 - MultiVOIP SoftwareUpgrade ProceduresWhenever you upgrade your version of the MultiVOIP software, you must first install the new software
55Chapter 4 - MultiVOIP SoftwareEnter your current configuration in the Channel Setup dialog box. Click OK when finished. Click OK. The MultiVOIP fi
56Chapter 4 - MultiVOIP SoftwareManual Upgrade ProcedureUse this procedure only if you want to manually upgrade your MultiVOIP.Note: Steps 4-8 can be
Voice / Fax over IP NetworksChapter 5 - Remote Configuration and Management
58Chapter 5 - Remote Configuration and ManagementIntroductionThis chapter provides procedures for viewing or changing the configuration of a remote un
59Chapter 5 - Remote Configuration and ManagementVerify that the Communication Type is set for COM Port and the Select Port box is set forthe COM port
6Chapter 1 - Introduction and DescriptionIntroductionWelcome to Multi-Tech's new voice/fax gateway, the MultiVOIP, model MVP200. The MultiVOIPal
60Chapter 5 - Remote Configuration and ManagementLAN-Based The LAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/I
61Chapter 5 - Remote Configuration and Management6. The MultiVOIP 200 Setup dialog box displays. This is the dialog box of the remoteMultiVOIP. Refe
62Chapter 5 - Remote Configuration and ManagementRemote ManagementThis section describes typical client applications that can be used to configure the
63Chapter 5 - Remote Configuration and ManagementVoice over IP ConfigurationSelecting Option 1 displays the main menu, which allows further configurat
64Chapter 5 - Remote Configuration and ManagementWeb ManagementThe MultiVOIP can be accessed, using a standard Web browser, from anywhere on the conne
Voice / Fax over IP NetworksChapter 6 - Warranty, Service and Tech Support
66Chapter 6 - Warranty, Service and Tech SupportIntroductionThis chapter starts out with statements about your MultiVOIP 2-year warranty. The next se
67Chapter 6 - Warranty, Service and Tech SupportServiceU.S. and Canadian CustomersIn the event that service is required, products may be shipped, frei
68Chapter 6 - Warranty, Service and Tech SupportRepairs for damages caused by lightning storms, water, power surges, incorrect installation, physicala
Voice / Fax over IP NetworksAppendixes
7Chapter 1 - Introduction and DescriptionPreview of this GuideThis guide describes the MultiVOIP and tells you how to install and configure the unit.
70Appendix A - TCP/IP DescriptionAppendix A - TCP/IP (Transmission Control Protocol/Inter-net Protocol) DescriptionTCP/IP is a protocol suite and rela
71Appendix A - TCP/IP Descriptionresponse, are better suited to the datagram service of UDP because there is no time lost to virtualcircuit establishm
72Appendix A - TCP/IP DescriptionInternet Protocol (IP)IP is the Internet standard protocol that tracks Internetwork node addresses, routes outgoingme
73Appendix B - Cabling DiagramsAppendix B - Cabling DiagramsCommand Port Cable1 2 3 4 5 6 7 8PIN NO.4783261512345678To DTEDevice(PC)CLEAR TO SE
74Appendix B - Cabling DiagramsRemote Configuration CableReceive Data (RX)Transmit Data (TX)Signal GroundClear to Send (CTS)9-Pin Male235825-Pin Male2
75Appendix C - Regulatory InformationAppendix C - Regulatory InformationClass A StatementFCC Part 15NOTE: This equipment has been tested and found to
76Appendix C - Regulatory InformationFCC Part 68 Telecom1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules.
77Appendix C - Regulatory InformationCanadian Limitations NoticeRinger Equivalence NumberNotice: The ringer equivalence number (REN) assigned to each
Voice / Fax over IP NetworksGlossary
79GlossaryAAccess: The T1 line element made up of two pairs of wire that the phone company brings to the customer premises. The Access portionends wi
8Chapter 1 - Introduction and DescriptionTypical ApplicationBefore Voice Over IP (VOIP), voice over the Internet, a corporate office had a data connec
80GlossaryBell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companieswhich s
81GlossaryCircuit switching: The temporary connection of two or more communications channels using a fixed, non-shareable path through thenetwork. Us
82GlossaryDigital Loopback: A technique used for testing the circuitry of a communications device. Can be initiated locally, or remotely (via ateleco
83GlossaryFFailed Seconds: A test parameter where the circuit is unavailable for one full second.Failed Signal: A T1 test parameter logged when there
84GlossaryIHexadecimal: A base 16 numbering system used to represent binary values. Hex uses the numbers 0-9 and the letters A-F: usually notatedby a
85GlossaryLine Termination (LT): The electronics at the ISDN network side of the user/network interface that complements the NT1 at the user side.The
86GlossaryNetwork: A group of computers connected by cables or other means and using software that enables them to share equipment, such asprinters an
87GlossaryPrivate Branch Exchange (PBX): A phone exchange located on the customer's premises. The PBX provides a circuit switching facility for
88GlossaryRS-422: The EIA standard for a balanced interface with no accompanying physical connector. RS-422 products can use screw terminals,DB-9, va
89GlossaryT1 Channel Tests: A set of diagnostics that vary by carrier, used to verify a T1 channel operation. Can include Tone, Noise Level, ImpulseN
9Chapter 1 - Introduction and Descriptionconnected directly to your fax machine. In this situation, you would use the FXS interface which hastwo opti
90Glossary
91GlossaryIndexAArchie ................ 71BBack Panel ..............
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