
Table of Contents
Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 3
Contents
Chapter 1 – Product Description and Specifications ................................................................................................ 4
Product Description ................................................................................................................................................. 4
Features .................................................................................................................................................................. 4
Safety ...................................................................................................................................................................... 5
General Safety ................................................................................................................................................. 5
RF Interference Issues ..................................................................................................................................... 5
Vehicle Safety .................................................................................................................................................. 5
Maintenance of Your Modem ........................................................................................................................... 6
Your Responsibility .......................................................................................................................................... 6
Package Contents ............................................................................................................................................ 6
Specifications .......................................................................................................................................................... 7
Functions – CDMA USB Modes .............................................................................................................................. 7
Electrical Characteristers ........................................................................................................................................ 7
Antenna/RF Specifications ...................................................................................................................................... 8
Interfaces ................................................................................................................................................................ 8
LEDs ....................................................................................................................................................................... 8
AT Command Information ....................................................................................................................................... 8
Chapter 2 – Activation and Installation ...................................................................................................................... 9
Activate Your Wireless Account .............................................................................................................................. 9
Hook up the Antenna and USB Cable ..................................................................................................................... 9
Attach the Modem to a Flat Surface (Optional) .................................................................................................... 10
Install the Modem Driver ....................................................................................................................................... 11
Installing the Modem Driver in Windows Server 2008,XP,2003 ..................................................................... 17
Chapter 3 – Using Your Wireless Modem ................................................................................................................ 22
Phone Numbers for the Wireless Modem ............................................................................................................. 22
Examples of Useful AT Commands ...................................................................................................................... 22
Verifying Signal Strength ............................................................................................................................... 22
Checking Network Registration and Roaming Status ..................................................................................... 22
Checking the Modem’s Identity ...................................................................................................................... 22
Establishing a Voice Call ............................................................................................................................... 23
Establishing a Circuit-Switched Data (CSD) Connection ............................................................................... 23
Answering a Circuit-Switched Data (CSD) Connection .................................................................................. 23
Using Short Message Services (SMS) .................................................................................................................. 24
SMS Examples .............................................................................................................................................. 25
Internet Access ..................................................................................................................................................... 26
Connecting to the CDMA Network for Internet Access .................................................................................. 26
Mobile PhoneTools ............................................................................................................................................... 27
Chapter 4 – Troubleshooting and Frequently Asked Questions ............................................................................ 28
Troubleshooting Example ..................................................................................................................................... 28
Situation A: The modem does not respond through the USB link .................................................................. 28
Frequently Asked Questions ................................................................................................................................. 28
Chapter 5 – Reference Information ........................................................................................................................... 31
Wireless Modem Reference Information ............................................................................................................... 31
General .......................................................................................................................................................... 31
Appendix A - Waste Electrical and Electronic Equipment (WEEE) Statement ..................................................... 32
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