
Avaya Communication Manager, Release 4.0
Known Issues and Workarounds for the S8400 Server
ID and Keywords Symptom: Workaround
a00004s
…Filesync to LSPs does not work properly, and other transmissions
through the server firewall do not behave as expected.
Even if nothing appears to have changed after
creating this disparity between the primary server
and the LSP, always re-administer the firewall. To
do this:
1. Go to the Set LAN Security Web page and click
the Advanced Settings button.
2. Review the settings. Make sure all needed ports
are open, including shell on port 514.
3. Click the Set Security button.
On a configuration with two servers, do this on both
servers.
Note: old Release Notes ID number = 000a04s
LSP (Local Survivable
Processor), Upgrade,
Security, File
Transfer, Maintenance
IF:
- The primary server is running Release 1.3 or earlier of Communication
Manager, and
- An LSP is running Release 1.3.1 or later…
THEN:
072032s
…You appear to have access to the Avaya Installlation Wizard, the
Network Region Wizard, and the Upgrade Tool.
Ignore these options. Although they are visible,
your profile does not have the permissions
necessary to use them.
Installation, Login,
Maintenance,
Network Region,
Upgrade
IF:
- You are using Profile 19, or a profile based on Profile 19...
THEN:
071765s
…The attempt does not succeed.
Download the firmware via an external TFTP
server, rather than the server which is running
Communication Manager. When changing the
settings (by changing the file 46xxsettings.txt),
make sure to follow the instructions in the 4600
Series IP Telephone Release 2.8 LAN
Administrator Guide (document 555-233-507),
available at:
File Transfer,
Firmware Download,
Maintenance,
Appliance, Endpoint,
H.323 IP, Telephone
http://support.avaya.com/japple/css/japple?PAGE=
ProductArea&temp.productID=107755
IF:
- You use the server which is running Communication Manager to
download firmware vintage 2.8 for IP endpoints via TFTP, and
- You attempt to use the Phone Settings button for that firmware...
THEN:
071702s
…The call does not complete.
Contact your technical support organization.
Request and apply the latest approved combo
patch that includes patch 13818.
Related document: PSN001332.
H.323 IP, Trunk,
Blocked/Dropped Call
IF:
- An endpoint on a Tenovis C3000 server places a call to a
Communication Manager server...
THEN:
071689s
…The attempt does not succeed.
Refer to PSN001328 for instructions to add this
capability. This Product Support Notice is available
at http://support.avaya.com, under the product IA
770.
IF:
- You attempt to use T.38 faxing capabilities with IA 770 and
Communication Manager...
THEN:
071609s
…That endpoint cannot register successfully. After approximately ninety
such attempts, no IP endpoint of any description can register.
Ensure that the form ip-network-map contains the
required IP addresses.
H.323 IP,
Registration,
Appliance, Endpoint,
Telephone
IF:
- Your configuration uses Unnamed Registration, and
- The form ip-network-map does not contain the IP address of a certain
endpoint, and
- That IP endpoint uses Unnamed Registration, and
- That endpoint attempts to register...
THEN:
071554s
…The abbreviated dialing buttons might not display correctly on the
attendant console form for those consoles.
Contact your technical support organization.
Request and apply the latest approved combo
patch that includes the Service Interrupting patch
13777.
Note that, after applying the patch, you must re-
administer any abbreviated-dialing buttons
administered on the impacted attendants while
running Release 4.0.
Related document: PSN001329.
Administration,
Appliance, Attendant,
Button, Endpoint,
Telephone,
Administration
IF:
- You upgrade to Release 4.0 of Communication Manager, and
- You have attendant consoles with Class of Service 8, 9, 10, 14, 15, or
16, and
- You use abbreviated-dialing buttons...
THEN:
071516s
…The call does not succeed.
Disable Direct IP-IP.
Blocked/Dropped
Call, Direct IP-IP
(Shuffling), H.323 IP,
SIP, Talkpath
IF:
- Direct IP-IP (shuffling) is enabled, and
- A SIP endpoint on one server calls a SIP endpoint on another server,
and
- There is a device between the two servers which changes version
information in the SDP (for example, a Nextone box)...
THEN:
Page 1 of 6Avaya Communication Manager, Release 4.0
Known Issues and Workarounds for the S8400 Server
© 25 June 2007 Avaya
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