
Avaya Communication Manager, Release 3.1
Known Issues and Workarounds for the S8400 Media Server
ID and Keywords Symptom: Workaround
a40001s
...The command displays incorrect length (in seconds) for
announcements that have changed by any means other than recording
via a FAC (Feature Access Code).
Manually reset the circuit pack.
Announcement,
Administration,
Maintenance, TN
Circuit Pack
IF:
- An announcement changes due to a method other than recording via a
FAC (Feature Access Code), and
- You run the command 'list integrated-annc-board'…
THEN:
a31003d
…That extension must be different from the extension you enter in the
Group Extension field on page 1 of the hunt group form.
Click the link for a procedural overview which
identifies changes to switch administration for
IA770 INTUITY AUDIX Messaging because of this
difference:
_
IA770 as centralized voice mail requires different
voice mail number
IF:
- You are using IA770 INTUITY AUDIX Messaging as a centralized voice
mail system that supports multiple switches in a DCS+/QSIG
environment, and
- On the hunt group form, on page 2, you enter an extension in the Voice
Mail Number field…
THEN:
a30001d
...The attempt does not succeed. Documentation erroneously implies
that this configuration is supported.
Do not attempt to use this circuit pack in those
media gateways.
IF:
- You attempt to use a TN2602 circuit pack in a G600 or CMC1 Media
Gateway...
THEN:
a00004s
…Filesync to LSPs does not work properly, and other transmissions
through the server firewall do not behave as expected.
Even if nothing appears to have changed after
creating this disparity between the primary server
and the LSP, always re-administer the firewall. To
do this:
1. Go to the Set LAN Security Web page and click
the Advanced Settings button.
2. Review the settings. Make sure all needed ports
are open, including shell on port 514.
3. Click the Set Security button.
On a configuration with two servers, do this on both
servers.
Note: old Release Notes ID number = 000a04s
LSP (Local Survivable
Processor), Upgrade,
Security, File
Transfer, Maintenance
IF:
- The primary server is running Release 1.3 or earlier of Communication
Manager, and
- An LSP is running Release 1.3.1 or later…
THEN:
070396s
…The voice mail message includes both the recorded message and the
music played to a call on hold.
Contact your technical support organization and
request that they look for the signature of this
problem. If the signature is present, request and
apply the latest approved combo patch that
includes patch 13384.
Related document: PSN001167.
Announcement,
Music On Hold,
Transfer, Messaging /
Voice Mail
IF:
- On the system-parameters features form, music is administered for
Music On Transferred Trunk Calls, and
- The music source is integrated announcements, and
- You transfer an incoming call to an endpoint which does not answer,
and
- From that endpoint, the call covers to voice mail over a trunk...
THEN:
Page 1 of 9Avaya Communication Manager, Release 3.1
Known Issues and Workarounds for the S8400 Media Server
© 5 March 2007 Avaya
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