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ID and Keywords Symptom: Workaround
060070s
…The call might drop about 8 seconds after connecting.
On the hunt group form, set Send CPN To AUDIX
to No. This prevents calls from dropping for this
reason, but note that it also means that external
calls do not include the number of the calling party.
Blocked/Dropped
Call, Coverage,
Forwarding,
Messaging / Voice
Mail
IF:
- A QSIG trunk has Incoming Calling Number Format set to 'locl-pub' or
'pub-unk' on the trunk form, and
- A call between media servers uses that trunk, and
- The call covers to voice mail, specifically Release 5.1 of AUDIX…
THEN:
055147s
…The called endpoint nevertheless displays your number.
Use the Calling Number Block FNE in
Communication Manager, rather than the local
feature on the telephone.
SIP, Display,
Security, Endpoint /
Appliance /
Telephone, Vendor
Equipment and
Applications, SIP
IF:
- You make a call from a Cisco 7940/7960 endpoint. and
- That endpoint has the local Caller ID Block feature enabled…
THEN:
054678s
…The attempt does not succeed.
Type the command manually.
Maintenance
IF:
- You attempt to repeat the command 'test ds1-loop cpe' by typing 'R' or
pasting text at the command prompt…
THEN:
054534s
…The TN789 might be out of service.
Busy and release the circuit packs after the
upgrade is complete.
Wireless, Upgrade,
TN Circuit Pack, ESS
(Enterprise Survivable
Server)
IF:
- Your configuration includes a DWBS (DEFINITY Wireless Business
System) circuit pack TN789 (Radio Controller), and
- You have upgraded to Release 3.1 of Communication Manager…
THEN:
054045s
...In rare cases, those endpoint might appear to be out of service. The
command 'status station' shows it to be disconnected, and the command
'display alarms' shows that the endpoint has a warning but is in service.
Calls to the endpoint receive a busy tone.
Lift the receiver of an affected endpoint to bring it
into service.
Busy, Endpoint /
Appliance / Telephone
IF:
- TTI is in use for BRI endpoints
THEN:
052317s
…The display inaccurately looks as if the first call rather than the second
has dropped.
Select the remaining call appearance. This
updates the display.
Display, Button,
Paging, Endpoint /
Appliance / Telephone
IF:
- An IP endpoint on a call receives a whisper page, and
- The endpoint uses the whisper page answer button to respond, such
that the first call properly goes on hold, and
- The paging endpoint hangs up…
THEN:
052258s
…That endpoint might go out of service.
Disable Direct IP.
ISDN, QSIG, ASAI,
DCS, Softphone,
Adjunct, Endpoint /
Appliance /
Telephone, Direct IP-
IP (Shuffling)
IF:
- The station form for an endpoint has Direct IP-IP (shuffling) turned on,
and
- That endpoint places an ASAI call which covers to voice mail
THEN:
052248s
…Calls on the media gateway might experience jitter (choppy voice
transmission), voice transmission delay, and interrupted voice
transmission.
Set the DSCP/CoS values for audio and signaling
on the media gateway to 46/6 and 34/7,
respectively. To do this, you can:
- use the commands 'set qos bearer' and 'set qos
signal' on the media gateway; or
- set the values on the ip-network-region form for
the region containing the media gateway, and then
run the command 'set qos control remote' on the
media gateway.
To see what the local (media gateway) and
remote (primary server) values are, and which
values are in use, run the command 'show qos-rtcp'
on the media gateway.
Media Gateway,
Quality of Service,
H.248 IP
IF:
- A narrow WAN (Wide Area Network) link to a remote office terminates
to a G350 or G250 Media Gateway…
THEN:
052132s
…It looks as if you can actually use the excess resources, but in fact
they are not available.
Assume that the maximum resources avaiable are
represented by the system capacities or your
licensed limit, whichever is lower.
License
IF:
- Your license file mistakenly allocates more resources than the system
capacity allows...
THEN:
Page 6 of 9Avaya Communication Manager, Release 3.1
Known Issues and Workarounds for the S8400 Media Server
© 5 March 2007 Avaya
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