ID and Keywords Symptom: Workaround
021533h
…The version in bank A (where that image resides) appears as 0.0.0.
To see the version number of the Embedded Web
image, use the 'dir' command. Look at the version
number for the EW_Archive.
Networking,
Maintenance, Media
Gateway, File
Transfer, H.248 IP
IF:
- An Embedded Web image has been downloaded to the P330 in a G700
Media Gateway…
THEN:
021530s
…The time displayed on the endpoints is inaccurate.
Administer the LSP to be in the same time zone
and have the same time as the primary server. In
the web pages on the LSP, set the time zone and
time accurately.
Administration,
Reliability, Endpoint /
Appliance /
Telephone, LSP
(Local Survivable
Processor), Display
IF:
- An LSP (Local Survivable Processor) is in a time zone different from
that of its primary server, and
- That LSP takes over call processing…
THEN:
021314s
…The observer's talkpath might be lost. When this occurs, the Service
Observing button continues to flash as if it is still in listen/talk mode.
To recover the talkpath, the service observer can
toggle the Service Observing button to Listen Only
and then back to Listen/Talk.
Call Center, Service
Observing, Button,
Talkpath, Endpoint /
Appliance /
Telephone,
Blocked/Dropped Call
IF:
- A local service observer is in listen/talk mode, and
- The service observer presses the VOA (VDN of Origin Announcement)
button…
THEN:
021127h
…The trunk might be idled before the network returns a disconnect
confirmation from the other end of the call. If the trunk is carrying a high
call rate, as in a call center, there is risk of re-using that trunk before it is
actually available.
Increase the Incoming Glare Guard and Outgoing
Glare Guard timers on the central office trunk
group form.
Networking, Call
Center, Trunk, Media
Gateway, H.248 IP
IF:
- A call uses an analog trunk on a G700 Media Gateway, and
- The caller hangs up…
THEN:
020442s
…You must go through the entire list of items in the Configure Server
web pages to find the desired item to change.
Go through the list.
Administration
IF:
- You want to update one or more items in a server's configuration…
THEN:
Page 9 of 9Avaya Communication Manager, Release 3.1
Known Issues and Workarounds for the S8400 Media Server
© 5 March 2007 Avaya
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