Multitech MTA128NT Manual de usuario descargar pdf (Pagina 5)

ID and Keywords Symptom: Workaround

061663s

…The button lamp on the bridged appearance for a Toshiba SIP Phone

incorrectly does not light. In general, calls made in an intercom group do

not update the button status of bridged appearances.

Contact your technical support organization.

Request and apply patch 11943 or any later patch

that includes 11943.

Related document: PSN000851.

SIP, Bridging, Button,

Endpoint / Appliance /

Telephone, SIP

IF:

- You make an intercom call within an intercom group, using the principal

endpoint, and

- You then originate another call, using the same call appearance as the

just-completed intercom call…

THEN:

061462s

…The call experiences a brief interruption of talkpath after about 30

seconds.

Disable Direct IP.

Messaging / Voice

Mail, SIP, Talkpath,

Tone, H.323 IP,

Direct IP-IP (Shuffling)

IF:

- Direct IP-IP (shuffling) is enabled, and

- An IP endpoint and a SIP endpoint are on a call, and

- The IP endpoint supplies DMTF tones to the SIP endpoint…

THEN:

061404s

…Calls from that domain do not succeed.

Use all lower-case letters for these domain names.

Blocked/Dropped

Call, Administration

IF:

- On the ip-network-region form, you administer a domain name using

upper-case letters…

THEN:

061357s

…The attempt receives the message Identifier Previously Assigned;

Please Select Another.

Temporarily administer a phone number. Change

the Mapping Mode and submit the form. Then re-

administer the telephone number to be blank again.

Alternatively, contact your technical support

organization. Request and apply the latest

approved combo patch that includes patch 13112.

Related document: PSN001053.

Administration,

Wireless, Endpoint /

Appliance /

Telephone, ESS

(Enterprise Survivable

Server)

IF:

- A wireless endpoint is administered with a blank telephone number, and

- You attempt to change its Mapping Mode…

THEN:

061198s

…In the DNIS (Dialed Number Identification Service), an ANI

(Automatice Number Identification) string starting with an asterisk (*)

Do not use an ARS FAC in the DNIS.

Alternatively, contact your technical support

organization. Request and apply patch 11774 or

any later patch that includes 11774.

Related document: PSN000837.

AAR and ARS, Call

Center, Tone, Tone

IF:

- The field Incoming Tone (DTMF) ANI on the trunk group form is set to

ANI*DNIS*…

THEN:

060816s

…You might receive the message Failed To Notify Process Of Certificate

Change.

Disregard the message. In fact the command

completes successfully in these circumstances.

License,

Maintenance,

Administration

IF:

- The Tripwire feature is not active, and

- You run commands such as 'loadlicense'…

THEN:

060771s

…The attempt improperly succeeds.

Do not edit the Country Code field when the

telephone number is shared in this manner.

Wireless,

Administration,

Localization,

International Support,

Country-Specific

Option, Endpoint /

Appliance /

Telephone, ESS

(Enterprise Survivable

Server)

IF:

- The same telephone number is administered for both a wireless

endpoint and an XMobile endpoint, and

- You attempt to change the Country Code field on the off-pbx-telephone

station-mapping form to a value other than Blank…

THEN:

060660s

…The call assumes the lower bandwidth, thus impairing the video quality

of the call.

Administer the same video bandwidth for all

endpoints.

Video

IF:

- You make a video call to an endpoint where either the endpoint itself or

a bridged appearance of that endpoint has a certain bandwidth limit, and

- The endpoint which actually answers the call has a higher bandwidth

limit…

THEN:

060520s

…The call on hold drops.

Contact your technical support organization.

Request and apply patch 11423 or any later patch

that includes 11423.

Related document: PSN000695.

Call Center, Agent,

Hold,

Blocked/Dropped

Call, H.323 IP,

Endpoint / Appliance /

Telephone

IF:

- An agent on an IP endpoint puts a call on hold, and

- The agent then attempts to use the Consult feature of the IC Agent GUI

to call another agent, and

- The agent then cancels the Consult attempt for any reason…

THEN:

Page 5 of 9Avaya Communication Manager, Release 3.1

Known Issues and Workarounds for the S8400 Media Server

© 5 March 2007 Avaya

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