Multitech MTA128NT Manual de usuario Pagina 7

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ID and Keywords Symptom: Workaround
052044s
…The command might not work.
From the maintenance web pages, shut down the
server and then restart it.
Administration, Login,
SNMP
IF:
- You attempt to use the command ‘change permissions acpsnmp’…
THEN:
051927s
…The display incorrectly shows the TAC (Trunk Access Code) as well as
the trunk group name.
Disregard the TAC.
Display, SIP,
Endpoint / Appliance /
Telephone
IF:
- On the trunk group form for a CO trunk, the Group Name is longer than
16 characters, and
- A Toshiba SIP Phone receives a call over that trunk...
THEN:
051675h
…The modem goes out of service.
Reboot the modem.
You can reduce the frequency of this issue by
avoiding the use of the modem for routing VoIP
bearer traffic.
Watch for a newer version of MTA128NT from
Multitech that remedies this issue.
ISDN, Modem, Media
Gateway,
Blocked/Dropped
Call, H.248 IP
IF:
- You have an ISDN Multitech modem (IWAY version 3.34L of
MTA128NT) on a G350 or G250 Media Gateway, and
- The modem is operating at 230Kb/sec full duplex, and
- The modem has been transmitting voice traffic for about half an hour
OR has been transmitting packets of about 64 bytes or smaller for a few
minutes…
THEN:
051490s
…The browser might stop working. This results from a rare race
condition during automatic rotation of log files at 4:02 AM.
Contact your Technical Services Organization to
check and restart the web services.
To avoid this situation, do not work in
Communication Manager via a Web browser
between 4:00 AM and 4:05 AM.
Related document: PSN000355.
Administration,
Maintenance
IF:
- You are working in Communication Manager via a Web browser, and
- The time is approximately 4:00 AM…
THEN:
050885s
…The message does not activate the recipient's MWI.
Configure the Voice Mail to report messages
waiting for 'all services'.
ISDN, QSIG, MWI
(Message Waiting
Indicator), Messaging
/ Voice Mail, Endpoint
/ Appliance /
Telephone
IF:
- Tenovix C3000 Voice Mail is administered to report messages waiting
for 'telephony', and
- A caller uses that Voice Mail via a Tenovis I55 server to leave a
message for a Communication Manager endpoint…
THEN:
050726s
…That endpoint cannot hear DTMF tones on that call.
Conference the endpoint in normally rather than
using silent listener mode.
Conference, Tone,
Endpoint / Appliance /
Telephone
IF:
- An endpoint is in a conference call, and
- That endpoint is in silent listener mode…
THEN:
050713s
…The same abbreviation appears in the output.
Recognize that the 'a' or 'al' means 'all'.
Administration, X-
Mobility, Wireless,
ESS (Enterprise
Survivable Server)
IF:
- You run the command 'list xmobile mapping' with the argument 'all', and
- You abbreviate 'all' as 'a' or 'al'...
THEN:
045049s
…You receive the message Command Failed; License Not Compatible
With System Configuration.
Take Communication Manager out of night mode
before loading the license file.
Related document: PSN000149.
License
IF:
- Communication Manager is in night mode, and
- You attempt to load a license file…
THEN:
044286s
…The BRI endpoint hears dial tone on that appearance and cannot rejoin
the call, even though the green lamp is flashing.
Set the Pickup On Transfer field to Yes.
BRI, Conference,
Bridging, Hold
IF:
- Pickup On Transfer is set to No on the system-parameters features
form, and
- A DCP endpoint uses a bridged appearance of a BRI endpoint to call
another DCP endpoint, and
- The caller presses the Conference button after the far end answers, and
- The BRI endpoint then goes on hook and off hook again, selecting the
appearance held for conference…
THEN:
Page 7 of 9Avaya Communication Manager, Release 3.1
Known Issues and Workarounds for the S8400 Media Server
© 5 March 2007 Avaya
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