Multitech MTA128NT Manual de usuario descargar pdf (Pagina 6)

ID and Keywords Symptom: Workaround

022021s

…The LED nevertheless remains on.

If the LED remains on even after you verify that no

alarms are present, check that the LED panel

board is correctly seated.

Maintenance, Alarm,

Media Gateway,

H.248 IP

IF:

- An alarm LED indicates a problem with a G700 Media Gateway, and

- You verify that no such problem condition exists…

THEN:

021967s

…The connection to the endpoint fails.

Administer Remote Access calling not to use ISDN

trunks.

Endpoint / Appliance /

Telephone, ISDN,

H.323 IP, Trunk,

Media Gateway,

Blocked/Dropped

Call, H.248 IP

IF:

- A Remote Access call comes into a server over an ISDN trunk rather

than an H.323 IP trunk, and

- The call goes back out of the server to an endpoint connected via a CO

trunk in a G700 media gateway…

THEN:

021923s

…The endpoints unregister from the primary controller and can

potentially register with a local survivable processor (LSP).

Shut down all LSPs before upgrading the primary

controller.

Reliability,

Maintenance, LSP

(Local Survivable

Processor), Upgrade,

Registration, Endpoint

/ Appliance /

Telephone

IF:

- You upgrade the primary controller…

THEN:

021533h

…The version in bank A (where that image resides) appears as 0.0.0.

To see the version number of the Embedded Web

image, use the 'dir' command. Look at the version

number for the EW_Archive.

Networking,

Maintenance, Media

Gateway, File

Transfer, H.248 IP

IF:

- An Embedded Web image has been downloaded to the P330 in a G700

Media Gateway…

THEN:

021530s

…The time displayed on the endpoints is inaccurate.

Administer the LSP to be in the same time zone

and have the same time as the primary server. In

the web pages on the LSP, set the time zone and

time accurately.

Administration,

Reliability, Endpoint /

Appliance /

Telephone, LSP

(Local Survivable

Processor), Display

IF:

- An LSP (Local Survivable Processor) is in a time zone different from

that of its primary server, and

- That LSP takes over call processing…

THEN:

021314s

…The observer's talkpath might be lost. When this occurs, the Service

Observing button continues to flash as if it is still in listen/talk mode.

To recover the talkpath, the service observer can

toggle the Service Observing button to Listen Only

and then back to Listen/Talk.

Call Center, Service

Observing, Button,

Talkpath, Endpoint /

Appliance /

Telephone,

Blocked/Dropped Call

IF:

- A local service observer is in listen/talk mode, and

- The service observer presses the VOA (VDN of Origin Announcement)

button…

THEN:

021127h

…The trunk might be idled before the network returns a disconnect

confirmation from the other end of the call. If the trunk is carrying a high

call rate, as in a call center, there is risk of re-using that trunk before it is

actually available.

Increase the Incoming Glare Guard and Outgoing

Glare Guard timers on the central office trunk

group form.

Networking, Call

Center, Trunk, Media

Gateway, H.248 IP

IF:

- A call uses an analog trunk on a G700 Media Gateway, and

- The caller hangs up…

THEN:

020442s

…You must go through the entire list of items in the Configure Server

web pages to find the desired item to change.

Go through the list.

Administration

IF:

- You want to update one or more items in a server's configuration…

THEN:

Page 6 of 6Avaya Communication Manager, Release 4.0

Known Issues and Workarounds for the S8400 Server

1 2 3 4 5 6

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Multitech MTA128NT Manual de usuario Pagina 6

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