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MultiCommManager User Guide

Introduction

MultiCommManager, model MMMSNMP, is a major update of Multi-Tech’s MultiModemManager

rack and modem management software. MultiCommManager is a software suite that centralizes

control and configuration of rack controllers, rack-mounted analog and digital communication

devices, stand-alone or unmanaged rack-mounted modems, and RASExpress communication

servers. The system administrator can use it to change rack and device configurations, analyze

performance, control access to devices for security, and monitor all connections.

Description

MultiCommManager consists of four modules: the Manager, the Configuration Manager, the

Statistical Analyzer, and the Security Database Editor:

• The

Manager

provides organization of modems through logical groupings; visual feedback on

system status; control over callback security options, fault and alarm status, and corrective

actions; diagnostic tools for testing, verifying, and tracking modem operation; and automated

modem configuration.

The Manager tracks connections and faults in near-real time, giving you up-to-the-moment

troubleshooting and reporting information that allows you to respond to minor problems

before they cause major breakdowns.

The Manager can configure and monitor all devices in a CommPlete rack, including T1

interfaces, modems, and power supplies, and PRI cards when they become available.

A new feature of the Manager is that it can also configure remote access servers running Multi-

Tech RASExpress software, and can display RASExpress server setup information, statistics,

and user IDs. Thus, it no longer necessary to run the RASExpress Remote Utilities for Windows

to configure your servers.

• The

Statistical Analyzer

performs statistical analyses of event data and generates connection

reports, log reports, and graphs of the analyzed data. The Statistical Analyzer can analyze and

report data from one of your sites or all. Reports can include information on communication

device connections, system faults, and utilization. Reports can be generated in ASCII,

dBASEIII™, and ASCII delimited formats. Reports for RASes and T1 lines will be added in the

near future.

• The

Configuration Manager

exists for MultiModemManager legacy support. It enables the

administrator to create custom configuration files for modems. Each modem is associated with

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Multitech MR9600-100 Guía de usuario Pagina 10