Multitech MR9600-100 Guía de usuario Pagina 71

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7 Solving Problems
63
Recovery: Verify that the user ID is in the data base (case sensitive).
Callback attempt failed
Meaning: This fault is usually associated with another fault that detects why the callback
attempt failed.
Recovery: Attempts will be made again until the retry limit is reached.
Congested Rack
Meaning: A predefined percentage of the modems are online.
Recovery: Raise the threshold; add more modems.
Entry Disabled for user
Meaning: The user ID exists, but has not been enabled, or the user ID is not valid at the time
the time the request is made.
Recovery: Verify that the user ID is in the database, enabled, and valid for the requested time
(case sensitive).
Exceeded Maximum Number of Callback Attempts
Meaning: The callback was attempted the defined number of times, but failed.
Recovery: The modem to call back may have been busy. (Each previous callback attempt
ended with a fault report.)
Modem card Installed
Meaning: The controller has been rebooted or powered up; the rack card has been seated or
reseated.
Recovery: The controller can be rebooted from the Manager. The modem card screw should
be tightened to prevent the modem card from momentarily loosing contact with the
backplane.
Modem card Removed
Meaning: The controller was powered down; the modem card was unseated from the rack.
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