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MultiCommManager User Guide
68
Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that this product will be free from defects in material
or workmanship for a period of two years from the date of purchase, or, if proof of purchase is not
provided, two years from date of shipment.
MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products which have been damaged by lightning storms,
water, or power surges or which have been neglected, altered, abused, used for a purpose other
than the one for which they were manufactured, repaired by the customer or any party without
MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or
replacement of any products which prove to be defective within the warranty period, or, at MTS’s
option, issuance of a refund of the purchase price. Defective products must be returned by
Customer to MTS’s factory, transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE
PRODUCTS.
Technical Support
Multi-Tech has an excellent staff of technical support personnel available to help you get the most
out of your Multi-Tech product. If you have any questions about the operation of this product,
please call (800) 972-2439 (USA and Canada) or (612) 785-3500 (local and international).
- MultiCommManager 1
- User Guide 1
- Revision Date Description 2
- Contents 5
- 1 Introduction 9
- Introduction 10
- Description 10
- Local Sites vs. Remote Sites 11
- Typographic Conventions 11
- 2 Installation 13
- 3 Getting Started 15
- The Manager 16
- The Explorer 17
- The Logical View 18
- The Local Site 18
- Unassigned Groups 18
- Displaying Objects 18
- MultiCommManager User Guide 20
- How to Add an IP Site 21
- How to Edit an IP Site 21
- How to Delete an IP Site 21
- The Statistical Analyzer 22
- The Analysis Period 23
- The Analysis Data 23
- Analysis Procedures 23
- How to Analyze Data 24
- More Help 25
- The Configuration Manager 26
- Configuration File Basics 27
- Configuration File Procedures 27
- The Security Database Editor 29
- Security Database Procedures 30
- Your Modems 33
- Organizing Your Modems 34
- Organization Procedures 35
- Configuring Your Modems 36
- Configuration Planning 37
- See also: 38
- Configuration Procedures 39
- How to Select Modems 40
- 5 Security 42
- Callback Security 43
- Callback Types 44
- Security Types 44
- Security Planning 45
- Callback Security? 46
- Example 2 51
- Example 3 51
- Security Procedures 53
- Your System 57
- Monitoring Your System 58
- Call Traffic Window 59
- Call Back Queue Window 60
- Rack Display Window 61
- Modem Status Window 62
- Controlling Your System 63
- Hanging Up Modems 64
- Acting in Response to Faults 64
- Modem Control Procedures 64
- How To Test Modems 65
- How To Reset Modems 65
- How To Hang Up Modems 65
- How To Set Up Fault Actions 65
- 7 Solving Problems 67
- POST (Power On Self Test) 68
- SNMP Problems 69
- Fault and Status Messages 70
- Diagnostic Tests 74
- 8 Warranty, Service, and 75
- Technical Support 75
- Limited Warranty 76
- The Multi-Tech BBS 77
- Reading a Message 78
- Leaving a Message 78
- About the Internet 79
- About CompuServe 79
- P/N 82011208 86
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