
ii
Acting in Response to Faults....................................................................................................... 56
Modem Control Procedures........................................................................................................56
7 Solving Problems
Introduction ........................................................................................................................................ 60
POST (Power On Self Test).................................................................................................................. 60
MultiModemManager Link Problems ................................................................................................ 60
SNMP Problems................................................................................................................................... 61
Fault and Status Messages................................................................................................................... 62
Diagnostic Tests................................................................................................................................... 66
8 Warranty, Service, and Technical Support
Limited Warranty................................................................................................................................ 68
Technical Support ............................................................................................................................... 68
The Multi-Tech BBS ............................................................................................................................ 69
Logging onto the Multi-Tech BBS............................................................................................... 69
Downloading a File...................................................................................................................... 69
Reading a Message ...................................................................................................................... 70
Leaving a Message....................................................................................................................... 70
Bulletins....................................................................................................................................... 71
About the Internet............................................................................................................................... 71
About CompuServe.............................................................................................................................. 71
About the Multi-Tech Fax-Back Service ............................................................................................. 71
Index............................................................................................................................................. 73
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