Multitech MTA128NT Manual de usuario descargar pdf (Pagina 3)

ID Symptom WorkaroundKeywords

060485s In a configuration using the TN457 circuit pack for voice

synthesis, following a certain mis-operation – specifically,

if you push the VIS (Visually Impaired attendant Service)

button after the attendant answers a call – VIS stops

working.

Contact your technical support organization. Request

and apply patch 11406 or any later patch that includes

11406.

Attendant,

Displays, Circuit

Packs, Buttons

060482s

In a configuration where not all media gateways can

supply the same number of VoIP resources, if the number

of VoIP resources in use reaches (number of media

gateways) X (smallest number of VoIP resources in a

single media gateway), every call attempting to use a

VoIP resource from the media gateway with the smallest

number of VoIP resources fails. The failure takes the

form of either no dial tone provided to the endpoint

attempting to originate a call, or no talkpath when the call

is established.

Arrange to have the same number of VoIP resources

available from each media gateway.

Alternatively, put each media gateway into a separate

network region, and use the ip-network-map form to

assign specific blocks of IP endpoints each to a specific

media gateway.

Media Gateway,

Blocked/Dropped

Calls, Talkpath,

Tones, H.248 IP

060467s

DCS with rerouting is not path-replacing the trunks when

the call is transferred to a VDN (Vector Directory Number)

and vector.

Contact your technical support organization. Request

and apply patches 11621 and 11724 or any later patch

that includes 11621 and 11724.

Related document: PSN000693.

Vectoring, BRI,

Media Gateway,

H.248 IP

060290s

An attempt to include a sixth endpoint in a call originating

from a wireless endpoint using the Conference On Answer

feature does not succeed.

Limit Conference On Answer calls originated from a

wireless endpoint to five participants.

Conference,

Wireless,

Blocked/Dropped

Calls

060234s

When a media gateway attempts to fall back automatically

to the primary server, but fails to register due to network

failure during the process, its condition remains pd

(pending) after the attempt rather than changing to dn

(down). You can see this condition via the command

'status media-gateway'.

Reset the media gateway.Debugging,

H.248 IP, Media

Gateway, Quality

of Service,

Registration,

Reliability

060215s

If you have more than one SIP signaling group having the

same near-end and far-end configuration, and one of

those groups goes out of service can result in unusually

high traffic on the network and high CPU usage on the

media server and SES (SIP Enablement Services).

Wait for the increased traffic to subside.SIP

060150s

If a Softphone calls another Softphone, then calls

aPolycom VSX video conferencing endpoint, and transfers

using the Existing Call option, the call drops.

Use a transfer method other than Existing Call.Softphone,

Video, Transfer,

Blocked/Dropped

Calls

060148s

If agents log in or log off while CMS pump-up is in

progress, CMS remains in the pump-up process

indefinitely.

To recover the link, reduce the number of measured

trunks.

CMS/MIS, Call

Center, Agents,

Logins

Page 3 of 8Avaya Communication Manager, Release 3.1

Known Issues and Workarounds for the S8500 Media Server

1 2 3 4 5 6 7 8

ID Symptom WorkaroundKeywords 1

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