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ID Symptom WorkaroundKeywords
052248s When a narrow WAN (Wide Area Network) link to a
remote office terminates to a G350 or G250 Media
Gateway, calls on the media gateway might experience
jitter (choppy voice transmission), voice transmission
delay, and interrupted voice transmission.
Set the DSCP/CoS values for audio and signaling on the
media gateway to 46/6 and 34/7, respectively. To do
this, you can:
- use the commands 'set qos bearer' and 'set qos signal'
on the media gateway; or
- set the values on the ip-network-region form for the
region containing the media gateway, and then run the
command 'set qos control remote' on the media gateway.
To see what the local (media gateway) and remote
(primary server) values are, and which values are in use,
run the command 'show qos-rtcp' on the media gateway.
Media Gateway,
Quality of
Service, H.248 IP
052044s
The command ‘change permissions acpsnmp’ might not
work.
From the maintenance web pages, shut down the server
and then restart it.
Administration,
Logins, SNMP
052000s
On an incoming call routed using AAR or ARS Digit
Conversion, Call Offer with Path Retention does not
succeed.
Do not use AAR or ARS to route incoming QSIG calls.ISDN, QSIG,
AAR & ARS,
Routing
051973s
If a 2420 DCP telephone with an Auto-In button
administered is a member of a hunt group which has the
fields ACD and Queue on the hunt group form set to Yes,
and the Auto-Answer field on the station form set to All,
then when that telephone logs into the hunt group and
presses the Auto-In button, calls to the hunt group
answered at that telephone do not appear in the log.
Set Auto-Answer on the station form to ACD.Agent, Digital
Stations, Call
Center, Hunt
Group
051872s
A call over a QSIG trunk to an extension at a remote site
that is using call forwarding off the net disconnects 7
seconds after it is answered.
Contact your technical support organization. Request
and apply patch 10313 or any later patch that includes
10313.
This is resolved in the service pack for Release 2.2.2 of
Communication Manager.
Related document: PSN000548.
QSIG, ISDN,
Trunks,
Forwarding,
Coverage,
Blocked/Dropped
Calls, Endpoints
/ Appliances /
Telephones
051675h
On a G350 or G250 Media Gateway, an ISDN Multitech
modem (IWAY version 3.34L of MTA128NT) goes out of
service while operating at 230Kb/sec full duplex after
transmitting packets of about 64 bytes or smaller for a few
minutes, or after about half an hour of transmitting voice
traffic.
Reboot the modem.
You can reduce the frequency of this issue by avoiding
the use of the modem for routing VoIP bearer traffic.
Watch for a newer version of MTA128NT from Multitech
that remedies this issue.
ISDN, Modem,
Media Gateway,
Blocked/Dropped
Calls, H.248 IP
051490s
If you are working in Communication Manager via a Web
browser at about 4:00 AM, the browser might stop
working. This results from a rare race condition during
automatic rotation of log files at 4:02 AM.
Contact your Technical Services Organization to check
and restart the web services.
To avoid this situation, do not work in Communication
Manager via a Web browser between 4:00 AM and 4:05
AM.
Related document: PSN000355.
Administration,
Maintenance
050885s
A message left for a Communication Manager endpoint
using Tenovis C3000 Voice Mail via a Tenovis I55 server
does not activate the recipient's MWI if the Voice Mail is
administered to report messages waiting for 'telephony'.
Configure the Voice Mail to report messages waiting for
'all services'.
ISDN, QSIG,
MWI (Message
Waiting
Indicator),
Messaging /
Voice Mail
050726s
An endpoint conferenced to a call in silent listener mode
cannot hear DTMF tones on that call.
Conference the endpoint in normally rather than using
silent listener mode.
Conference,
Tones,
Endpoints /
Appliances /
Telephones
045049s
If you attempt to load a license file while Communication
Manager is in night mode, you receive the message
Command Failed; License Not Compatible With System
Configuration.
Take Communication Manager out of night mode before
loading the license file.
Related document: PSN000149.
License
033854s
An endpoint which reports that it already has a given
release of its firmware does not accept an attempt to
download the same firmware again, regardless of the
download status reported on the firmware station-
download form.
To re-download a given release of firmware to an
endpoint that already has that firmware, first download a
different release, and then download the desired release.
Maintenance,
Firmware
Download, File
Transfer
Page 6 of 8Avaya Communication Manager, Release 3.1
Known Issues and Workarounds for the S8500 Media Server
© 19 May 2006 Avaya
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