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MultiCommManager User Guide
36
Callback Types
Pass-through: Uses only user ID and password verification.
Fixed callback: Uses a fixed, predefined callback phone number from the Callback Security
database after user ID and password verification.
Variable callback: Uses either a callback phone number entered by the user, or a fixed,
predefined callback phone number from the callback security database after user ID and
password verification.
Security Types
Pass-through: This type of security requires a user to perform a normal login procedure (that
is, to provide his or her user ID and password) before access to the host is permitted. The user
is given a preset number of login attempts, which the system administrator sets in the
Security
Defaults
dialog box. If a user is unsuccessful, the line is disconnected and a fault event is
recorded. This eliminates the possibility of a hacker, randomly generating passwords, to have
adequate time to chance upon a valid password.
Fixed callback: This type of security requires a user to perform a normal login procedure (that
is, to provide his or her user ID and password) before access to the host is permitted. The user
is given a preset number of login attempts, which the system administrator sets in the
Security
Defaults
dialog box. The system then disconnects and calls back the user at the callback phone
number listed in the security database. A hacker who has managed to obtain a legitimate
password and user ID would not be able to gain access to the system because he or she would
not be at the legitimate callback number.
Variable callback: This is the most useful type of security for your frequent travelers or laptop
users, such as sales representatives, claims agents, and repair technicians. This method works
like fixed callback, except that the user is prompted for the callback phone number at his or her
present
location. If your user presses ENTER when prompted for the phone number to call back,
variable callback assumes that the user is at the fixed callback location, and automatically calls
the user at the callback phone number listed in the security database.
Note: You can use the Callback Blacklist command to prevent callback to a phone number or a
range of numbers. See the online Help.
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