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Multi-Tech Systems, Inc. CF220-DID CallFinder User Guide 21

Chapter 3 – CallFinder Server

Installation

Introduction

This chapter shows you how to set up your Multi-Tech Model CF220-DID CallFinder.

The setup process entails cabling the CF220-DID unit and configuring the CallFinder software. The

CallFinder software resides on the CallFinder unit and does not need to be installed.

First step: Ordering the DID Line(s)

To use the CallFinder system, you will need one or two DID (Direct Inward Dial) lines in your facility. You

must order the DID line(s) from your local telephone operating company (telco). A DID line allows one

phone line to be associated with multiple directory numbers. However, only one call can occur on this

line at any given time.

DID lines are sold in groups. For example, a telco in New York City might offer a DID line with a set of 20

directory numbers in the range of 212-555-4101 through 212-555-4120.

When ordering your DID line, ask the telco representative for these details about the DID service. These

details will be important when setting up your CF220-DID unit.

Parameter Value Required by Telco

Number of digits used to designate the DID extension (usually 3, 4, 6, or 7)

Type of “DID Start” used (wink, immediate, or delay dial)

You will need this information to configure your CallFinder (see step 9).

Necessary Equipment

We Supply

• A CallFinder (CF220-DID) with factory-installed software

• A two-piece 9 V dc power supply with power cord

• Four common telephone cables (1 for each port; RJ-11 at both ends)

• A product CD that contains: (a) a system management software package for the administrator’s PC,

and (b) additional documentation for administrators

• A printed Cabling Guide

You Supply

• A nearby AC power outlet

• Two nearby connections to a PBX or key phone system

• One or two nearby analog DID trunk lines each with a block of associated DID telephone numbers

• A connection to your Ethernet LAN

• A PC with an Ethernet connection and a web browser from which to configure the CallFinder unit.

(Windows or Linux can be used to access the CallFinder software. Windows NT, Windows 2000, or

Windows XP are required to access the Device Manager software).

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Multitech CF220 Guía de usuario Pagina 21