Multitech CF220 Guía de usuario Pagina 42

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Chapter 4: CallFinder Software Screens
Multi-Tech Systems, Inc. CF220-DID CallFinder User Guide 42
Phone Book Screen
The Phone Book screen maps the PBX extension phone numbers of clients to their respective external
DID numbers.
Phone Book Screen Field Definitions
Field Name Values Description
Name column alphanumeric For each client entry, this column shows the client’s
name.
DID Number column alphanumeric The DID number assigned to the user named in this
row. This is the phone number at which this user can
be reached by direct dialing because of the CallFinder’s
inbound routing functionality. Typically, these DID
numbers are three-digit or four-digit numbers. The
quantity of these DID phone numbers available from a
single DID line depends on the telco. Telcos commonly
offer DID service by alloting twenty DID numbers to a
single DID phone line. However, other line quantities
may be offered.
Extension column numeric
and comma (,)
The PBX extension to which calls to the listed DID
number will be directed. A comma can be used in the
dialing string. Typically, a comma is used after an
access digit (often an 8 or 9) to introduce a pause of
one second to allow time for the PBX to supply dial
tone. Multiple commas can be used.
Function column Buttons for Update,
Delete, and Add
functions
For each user entry, this column presents functions that
can be invoked upon the entry.
First row alphanumeric Administrator row.
NOTE: This first row can be renamed as desired.
However, its function will always remain the same:
it is the party who serves as administrator for the
CallFinder system. Do not enter the Name of an
ordinary user in this field. No DID number or
phone extension can be entered in this field.
Second row
(with default label
“Unassigned Number 1”)
alphanumeric Ideally, a PBX extension is assigned to every
available DID number. If, however, there are DID
phone numbers arriving on Channel 1 to which no
PBX extension has been assigned, calls to these
unassigned numbers will go to the destination
specified in this field. (Calls involving corrupted
DID numbers also go to the party handling the
Unassigned Number function.) Such calls might
reasonably go either to the extension of a
receptionist/switchboard-operator or to an
extension that plays a recorded message.
NOTE: This second row can be renamed as
desired. However, its function will always remain
the same: it is the destination for calls to DID
numbers to which no PBX extension has been
assigned. Do not enter the Name and DID
number of an ordinary user in this field.
Third row
(with default label
“Unassigned Number 2”)
alphanumeric Serves the same”Unassigned Number” function
for Channel 2.
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