
Chapter 3: CallFinder Server Installation
Multi-Tech Systems, Inc. CF220-DID CallFinder User Guide 33
11. Testing the Channel with a Call
a. From another phone (either from another PBX extension or from an ordinary POTS phone
independent of the PBX), call one of the DID phone numbers that is active in the system. Dial the
DID phone number as you would from an outside line (it will not work to dial the number as if it were
an ordinary 3- or 4-digit extension of the PBX).
b. In the Current Status: Channel 1/2 screen, the "State" field should go through several changes
briefly (RECV DIGITS, RING LINE, and DIAL DIGITS) and then become “CONNECTED” (for the
duration of the call) indicating that the voice connection to the assigned PBX extension has been
made. (The Current Status screen is updated automatically each time you open the screen and
every two minutes or so thereafter).
Figure 3-10: Current status
c. If you observe both the "Connected" state and verify the presence of voice, then the CallFinder's
Channel has been configured properly.
If either of these is absent, see item #3 “What if the CallFinder channel doesn’t answer a call on the
DID line?” in the Troubleshooting section of this manual.
Comentarios a estos manuales